Sholom Glouberman is President of the Patients' Association of Canada, Philosopher in Residence at Baycrest Centre for Geriatric Care, Associate Scientist at the Kunin-Lunenfeld Applied Research Unit, and adjunct at the University of Toronto. He has a BA from McGill and a Ph.D. in Philosophy from Cornell University. For many years he has applied philosophical methods and conceptual analysis to organizations and systems, focusing increasingly on the notoriously intractable area of health and health care as the single most challenging and little-charted frontier.

From 1987 to 1992, Sholom was at the King’s Fund in London, England, and later served there as a Visiting Fellow. When he returned to Canada, he taught at the University of Toronto and served as an adviser at Sunnybrook, Baycrest and the McGill University Health Centre. From 1997 to 2001, he directed the Health Network for the Canadian Policy Research Networks. Between 2003 and 2010 he developed and directed the International Masters Program for Health Leadership at McGill University with colleagues from England and Canada.

After an elective surgical procedure which resulted in a prolonged stay in hospital in 2005 he became fascinated with the patient perspective in health care. In 2007 he founded what was to become the Patients' Association of Canada (PAC) and became its first president.

Sholom has worked with and spoken before more than 30,000 people - a wide variety of health professionals, managers, policy makers and patients in Europe, North America and Australia. He has written extensively. He edited Beyond Restructuring, a collection of papers from a King’s Fund international seminar, and wrote Keepers, a study of workers in total institutions. He has collaborated with many others on papers describing the structure and dynamics of health care systems and organizations. His Towards a New Perspective on Health Policy is a major policy research effort which traces the trajectory of health policy from its beginnings into the next twenty-five years. His overview of health systems was a lead policy effort for the Romanow Commission. All are available on this web site.

His most recent book, My Operation: A Health Insider Becomes a Patient was published at the launch of the Patients' Association of Canada in February of 2011 and is available in paper and in electronic form.

Sholom's recent projects all revolve around creating a clearer understanding of the patient experience in health care, and promoting and enhancing the patient perspective at all levels of health care. His blog posts, presentations and theoretical papers can be found here.

Sholom Glouberman's Blog

May 31, 1990 Keepers presents twelve monologues culled from over 60 interviews with workers in prisons, long-stay hospitals, and other total institutions. Through the stories of these modern "dungeons", the book explores questions about autonomy, freedom, love and individuality. It also sheds light on the relationship between a closed environment and those individuals who serve in it or suffer from it. Keepers is both a tale of the modern inferno as told by its keepers, as well as an...
keepers.pdf
Jan 1, 1996 What lies ahead once health reforms have been implemented? Will the reforms have healed the divisions and resolved the problems in health care? Beyond Restructuring is a distillation of ideas and themes from a King's Fund International Seminar which addresses the question of 'life beyond reform'. It guides the reader through the debate in a variety of accessible ways. The book includes many of the papers from the participant countries and summarizes the discussion, sub-...
Beyond.pdf
Jan 1, 1998 This presentation was delivered: To the Australian Institute of Socio-Analysis (AISA) ( Melbourne, Australia), May 19, 2003. North York General Hospital , 2004. Champlain District Health Council, 2004.
open_space.pdf
Jul 1, 1998 This presentation was delivered: To the Stroke Strategy Collaborative, Heart and Stroke Foundation, Metro Toronto Convention Centre, (Toronto, Ontario) October 19, 2003. To the Northwestern Ontario District Health Council (Thunder Bay, Ontario) September 19, 2003. To Meeting Patient Needs: Achieving and Sustaining Practice Change Sponsored by the Department of Human Services Victoria ( Melbourne, Australia), May 23, 2003. To the Women’s Health Council at the Marriott...
Romanow3.pdf
Oct 1, 1998 October, 1998. "Population health" and "sustainable development" are labels that describe two related "big picture" analyses of broad social relations that are greatly extended through space and time, and which involve economic, socio-cultural, and environmental dimensions. The purpose of this paper is to consider conceptual linkages between sustainable development and population health, and to reflect upon what these areas of joint concern suggest for public policy.
PopHealth.pdf
Dec 29, 1998 This presentation was delivered at the Rotman School of Management (Toronto, Ontario), February 16, 2005.
Dec 29, 1998 This presentation was delivered at: Hopitaux de Lyon 40ieme Anniversaire de l’Institut de Formation des Cadres de Sante de la Region Rhone Alpes Lyon, 22 Novembre 2001. Ministere de la Sante et des Services Sociaux, Quebec, le 2 December, 1998.
Jan 1, 2001 Towards a New Perspective on Health Policy delves into the concept of health, the nature of policy development, the organization of health services, and the challenges posed by inequalities in health status. It offers new perspectives on the complex issues surrounding the health field. This document will help policy advisors in all sectors to situate today's seemingly intractable problems in their complex historical, socio-political, and scientific context, and to begin to...
TNP.pdf
Jan 1, 2001 A report prepared for the Health Transition Fund, Health Canada, January 2001. This study, An Analysis of Blockage to the Effective Transfer of Clients from Acute Care to Home Care, was designed to identify blockages to systems efficiencies and some of the issues decision makers may need to address if they choose to implement programs to increase the costeffectiveness of continuing care services.
abe_e.pdf
Feb 1, 2001 Do We Care? Renewing Canada’s Commitment to Health edited by Margaret Somerville. McGill-Queens 1999. Who Cares? Do managers Care? Do Doctors Care? Do Nurses Care? Do Canadians Care? This book is a record of the first "Directions for Canadian Health Care Conference" sponsored by Merck Frosst. It provides some new perspectives on the problems we are facing in our Canadian health care system. Over the last fifteen years we have gone from the almost smug belief that our...
Feb 1, 2001 The King’s Healers Health Care Practitioners: An Ontario Case Study in Policy Making by Patricia O’Reilly This book begins with a lengthy account of the methodology it uses to tell the story of the Ontario Regulated Health Professionals Act of 1991. It presents a clever intellectual framework for organizing the material and describes representations from the many professional, semi-professional and non-professional groups involved in health care delivery. It...
May 1, 2001 2001. At a theoretical level, advances in mathematics, physics and other disciplines have led to developments in probability theory, statistical analysis and chaos theory. Risk perception has changed. These innovations have had profound implications on how risk in general is understood and measured. At a more practical level, SMARTRISK's area of interest, its logical domain so to speak, is at the intersection of risk management, injury prevention and safety.
Sep 20, 2001 Delivered at the Workforce Development Canada Study Tour January 23, 2006. This presentation considers some of the difficulties that arise when planning staffing in complex systems. It also has some tips about what to do and what to avoid when engaged in works force planning.
Oct 1, 2001 This presentation was delivered: To the Healthcare Summit, Freeport Health Centre (Kitchener, Ontario), November 12, 2003; at the Montreal Children’s Hospital (Montreal, Quebec) June 11, 2003; and For Nurse Leaders at the University of British Columbia, October 11, 2002.
3_Stages.pdf
Oct 9, 2001 This presentation was delivered at the Baycrest Centre for Geriatric Care (Toronto, Ontario), February 8, 2005.
Oct 25, 2001 This presentation was delivered: To Meeting Patient Needs: Achieving and Sustaining Practical Change sponsored by the Department of Human Services Victoria ( Melbourne, Australia) May 22, 2003. To the Women’s Health Council, Marriott Courtyard Hotel ( Toronto, Ontario) February 6, 2003. At the Healthy Connections Conference on September 19, 2001. Halton and Peel Regions ( Mississauga, Ontario) October 25, 2001.
towards.pdf
Jan 1, 2002 An article in 2 parts with Henry Mintzberg. Draft, 2002. This forum features two articles by Henry Mintzberg and Sholom Glouberman, commentaries by Tom D’Aunno and Peter Weil, and the authors’ response to the commentaries.
Jan 1, 2002 in What's Left?: The New Democratic Party in Renewal, eds. Z. D. Berlin & H. Aster (Stoddart, 2001). The Canadian medicare system has been an important part of Canadian federalism for more than thirty years. For a long time Canadians were among the most satisfied people in the world with how they received health care. By the late 1980s, this began to change. Health care inflation and fears about the sustainability of current health care systems resulted in a process of...
Jan 23, 2002 This presentation was delivered: At Health Canada Policy Conferences.
Feb 28, 2002 This French presentation looks critically at the obstacles and opportunities for applying a population health approach to health improvement in the Quebec context. Special attention is paid to the risks and benefits associated with massive system change. It was delivered in French at the 9th Journees annuelles de sante publique: “tendances et mouvances”, Centre des congres de Quebec, (Quebec City, Quebec), November 16, 2005.